Refund Policy

Thank you for shopping at [Wiji Kicks]! We strive to provide our customers with high-quality products and excellent customer service. However, if you are not completely satisfied with your purchase, we are here to help.

1. Returns and Refunds

We offer a 7-day return and refund policy for most products purchased from our website. If you are not satisfied with your purchase for any reason, you may return it within 7 days of receipt for a full refund or exchange. To be eligible for a return or refund, your item must be in the same condition as it was when you received it. It must also be in the original packaging.

2. Return Process

To initiate a return, please contact our customer service team at [Your Contact Email] within 7 days of receiving your order. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item. Please include the RMA number on the outside of the package when returning your item.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed and a credit will be applied to your original method of payment within 7 business days.

4. Final Sale Items

Please note that some items may be final sale and are not eligible for returns or refunds. Final sale items are clearly marked as such on our website. If an item is final sale, it will be noted in the product description.

5. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer service team at [Your Contact Email].

Thank you for shopping at [Wiji Kicks]. We appreciate your business!